1. fast.co.uk Excellent support, mind-blowing speed, amazing service, and a very good value for money overall. You will find loads and loads of positive reviews for this company and hardly any negative comments. Users also talk about their prompt customer service and seem very happy with this company overall. Check out some reviews here: http://www.reviewcentre.com/reviews130897.html 2. Naims Another provider with great service, Naims is amongst the top broadbrand providers in the UK. The overall value is good, the speed is amazing, and the support is impeccable. Naims has been one of the most reliable providers for many over the years. However, several customers did switch their loyalty to other providers who lowered their prices while Naims held on to their original charges; though, many still continue to be faithful to this broadband provider for it's amazing service. http://www.reviewcentre.com/reviews88460.html
You tend to dislike a provider if they don't give you what they promise regardless of whether the issue is technical or not. It makes things even worse when you realize hidden information or fine print that makes all their tall claims seem like just a stunt to grab your attention and no real value. Here are a couple providers I've found who seem to be doing this quite a bit: 4TheNet €“ There are customers who swear that they have never seen such poor service in their entire lives. Customer service is extremely poor; there have been cases where customers have tried calling them a number of times and haven't heard back from them. Some people even seem to be unhappy with their pay to surf concept. Here's one review that highlights this issue: http://www.dooyoo.co.uk/telecommunications-services/4thenet-co-uk/276637/ Demon Internet €“ Internet connectivity is extremely poor, there are some major issues with the speed, and router compatibility seems bad. Apart from this, the customer service seems non responsive. This page here is full of one-start reviews on this providers: http://www.reviewcentre.com/reviews88646.html